Archiving Mobile SMS, Voice Calls, and WhatsApp Calls and Chats

Businesses and various enterprises are continuously navigating the challenges brought by the coronavirus pandemic. The long halt in operations have companies facing overwhelming challenges as they continue to strive for business continuity.

While some still grapple with the situation, many are already taking action to recover from the pandemic stronger. Amidst this uncertainty, firms are continuing their operations remotely. Hence, it stresses the importance of maintaining employee’s communications for compliance purposes and having a secure messaging service. 

While some of these firms can remotely support their core operations, many find it difficult to use mobile phones and various applications to communicate with their clients and customers. 

Not all messaging solutions, including popular ones such as WhatsApp, are compliant with data protection regulations. It does not effectively record voice calls and retain important messages should an internal investigation be conducted.

Organizations who implement BYOD policy ought to know how to retain messages for smooth internal investigations. Otherwise, it can be a significant challenge for investigators to conduct proper research. 

Having mobile archiving solutions, like TeleMessage, that can effectively capture and record mobile content can result in excellent eDiscovery capabilities. 

Learn more by reading this infographic from TeleMessage.